Supacasi Cookie Policy

At Supacasi Casino, we use cookies and similar tracking technologies to operate supacasi.com, keep your account secure, and make your time with us smoother and more enjoyable. This Cookie Policy explains what cookies are, how we at Supacasi use them, and what choices you have regarding their use. By continuing to browse supacasi.com, you agree to the use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit our website. They allow us to recognise your device on return visits, remember your preferences, and understand how you interact with our platform. We at Supacasi also use related technologies such as web beacons, pixel tags, and local storage, which we collectively refer to as "cookies" throughout this policy.

First-Party and Third-Party Cookies

Some cookies are set directly by us when you visit Supacasi Casino, while others are placed by third parties, such as our payment processor, analytics partners, and advertising networks, including our processor Fodenmacko Trading Co. Limited. We do not control third-party cookies directly, but we require our partners to handle any data collected responsibly and in accordance with applicable law.

Why We Use Cookies

Our Supacasi platform relies on cookies for several essential purposes. We use them to keep you logged in during your session, remember your language and currency preferences among our 8 locales, and ensure that the games, promotions, and account features you see are relevant to you. Cookies also help us detect fraud, prevent unauthorised access, and comply with our licensing obligations under the Curacao Gaming Control Board, licence number OGL/2023/155/0098.

• We use strictly necessary cookies to enable core website functions, such as account login and secure transactions.
• We use performance cookies to measure how visitors use our site and identify pages that may need improvement.
• We use functionality cookies to remember your settings, such as your preferred language or currency.
• We use targeting and advertising cookies to deliver promotions relevant to your interests, including our Welcome Casino Package and reload offers.
• We use analytics cookies to understand traffic sources and measure the performance of our marketing campaigns.

Strictly Necessary Cookies

These cookies are essential for supacasi.com to function properly. Without them, you would not be able to log into your account, make deposits, or place withdrawal requests. Because these cookies are critical to delivering our services, they cannot be disabled through our cookie settings tool, though you may block them through your browser at the risk of losing access to parts of our site.

Performance and Analytics Cookies

We at Supacasi use performance cookies to collect anonymised information about how visitors navigate our website, including which pages are visited most often and whether error messages appear. This data helps our Supacasi Casino team continuously refine the user experience, from the lobby of 13,310 RNG games to the checkout process at the cashier.

Functionality Cookies

Functionality cookies allow us to remember choices you have made, such as your preferred payment method, interface language, or currency among the ten fiat currencies and eight cryptocurrencies we support. These cookies make your return visits to Supacasi Casino more convenient by reducing the need to re-enter information.

Advertising and Targeting Cookies

Our marketing partners and we at Supacasi use advertising cookies to show you promotions that are relevant to your interests, both on our own site and on third-party platforms. These cookies may track your visits across different websites to build a profile of your interests. We use this information to tailor offers such as our Tuesday free spins or Weekend Sports Reload, but we never sell your personal data to unrelated third parties.

Cookies Used for Payments and Verification

Because payouts above 2,300 EUR require additional identity verification, and cumulative deposits or withdrawals of 2,000 EUR trigger mandatory document checks, we rely on certain cookies to securely link your session to your verified account. These cookies help prevent fraud, support compliance with our licence, and protect the integrity of our payment processing arrangements.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings. Most browsers allow you to block all cookies, accept only first-party cookies, or delete cookies already stored on your device. Please note that if you disable cookies, certain features of Supacasi Casino, including staying logged in, remembering your preferences, or completing deposits, may not function correctly.

• You can delete existing cookies through your browser's privacy settings.
• You can set your browser to notify you before a cookie is placed.
• You can use private or incognito browsing modes to limit cookie storage.
• You can opt out of certain third-party advertising cookies through industry opt-out tools.

Browser-Specific Instructions

Most modern browsers, including Chrome, Firefox, Safari, and Edge, provide dedicated cookie management sections within their settings menus. We recommend consulting your browser's help documentation for step-by-step instructions, as the exact process may vary between browser versions and operating systems.

Mobile Devices and App-Like Experience

Supacasi Casino is accessible through desktop web and a responsive mobile web experience. On mobile devices, cookies work similarly to desktop browsers, though some mobile browsers offer additional privacy controls, such as app tracking permissions. We encourage you to review your device settings in addition to your browser settings for complete control over tracking preferences.

How Long Cookies Remain Active

Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a set period, ranging from a few days to several months or longer, depending on their purpose. For example, cookies that remember your login status or language preference may persist across multiple visits, while cookies supporting a specific promotion may expire once that promotion, such as a limited-time free spins offer, has ended.

Third-Party Services

We work with external providers for payment processing, identity verification, fraud prevention, and marketing analytics. These providers may set their own cookies when you interact with embedded features on our site. We encourage you to review the privacy and cookie policies of these third parties for further details, as we are not responsible for how independent third parties manage their own cookies.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of supacasi.com after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we at Supacasi use cookies, or if you would like further information about your privacy choices, please contact our support team, available 24/7 via live chat or by e-mail at [email protected]. Our Supacasi Casino team is ready to assist you in English, German, Spanish, Norwegian, or Finnish.